Privacy Policy – OffGridShelters.com

Introduction

Welcome to OffGridShelters.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website OffGridShelters.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

This Privacy Policy may change from time to time. Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on the Site
  • Place an order
  • Subscribe to our newsletter
  • Request a consultation
  • Participate in surveys or contests
  • Contact us through our inquiry forms
  • Provide feedback or testimonials

The personal information we collect may include:

  • Your name, email address, postal address, and phone number
  • Billing and payment information
  • Property details for site assessment and planning
  • Energy usage information for system design
  • Design preferences and project requirements
  • Any other information you choose to provide

Non-Personal Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

  • Device information, such as your IP address, browser type, operating system, and device type
  • Usage data, such as pages visited, time spent on pages, navigation paths, and referring/exit pages
  • Location information, if you allow location services in your browser or device
  • Information collected through cookies, web beacons, and other tracking technologies (see our Cookie Policy section)

How We Collect Information

We collect information directly from you when you provide it to us voluntarily, and automatically when you interact with our Site through cookies and similar technologies.

Direct Collection

We collect information directly from you when you:

  • Complete forms on our Site
  • Make purchases
  • Correspond with us via email, phone, or other means
  • Participate in interactive features of our Site
  • Request design consultations or provide project specifications

Automated Collection

We use cookies, web beacons, server logs, and other automated tracking technologies to collect information about your browsing activities on our Site. These technologies help us analyze Site traffic, personalize your experience, and improve our services.

Information from Third Parties

We may receive information about you from third parties, such as business partners, contractors, subcontractors, and other sources who help us supplement our records with information that may be useful for our services.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, operate, and maintain our Site and services
  • Create and manage your account with us
  • Process and fulfill your orders, purchases, and requests
  • Provide design consultations and project planning
  • Communicate with you about your orders, inquiries, and projects
  • Send you technical notices, updates, security alerts, and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Understand your preferences to enhance your experience on our Site
  • Develop and improve our products, services, and marketing strategies
  • Monitor and analyze usage patterns and trends to improve our Site functionality
  • Protect against, identify, and prevent fraud and other illegal activities
  • Comply with our legal obligations and enforce our policies
  • Fulfill any other purpose for which you provide information
  • Perform site evaluations or installations where applicable

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

Business Partners

We may share your information with our business partners, such as contractors, installers, and suppliers who help us deliver our services. These partners are bound by confidentiality agreements and are not permitted to use your personal information for any purpose other than to provide the requested services.

Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information where we believe it is necessary to:

  • Comply with applicable laws, regulations, legal processes or government requests
  • Enforce our Terms of Service and other agreements
  • Protect our rights, privacy, safety, or property
  • Protect against legal liability

With Your Consent

We may share your information with your consent or at your direction for specific purposes not listed in this Privacy Policy.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Update

You can review and update your account information by logging into your account settings or by contacting us directly.

Marketing Communications

You can opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in the emails. Even if you opt-out of marketing communications, we may still send you service-related communications.

Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that such actions could affect the availability and functionality of the Site.

Do Not Track

We do not currently respond to “Do Not Track” signals from web browsers.

Data Protection Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Object to our processing of your information
  • Request restriction of processing your personal information
  • Request transfer of your personal information
  • Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. We use cookies to:

  • Remember your preferences and settings
  • Understand how you interact with our Site
  • Analyze site traffic and usage patterns
  • Personalize your experience
  • Track your shopping cart

Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our Site
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and analyze how visitors move around our Site
  • Functionality Cookies: Enable us to personalize your experience
  • Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed

Web Beacons

We may use web beacons (small graphic images) in our emails to understand whether they are opened and acted upon.

Third-Party Analytics

We use third-party analytics services like Google Analytics to help us understand how users engage with the Site. These services may use cookies and similar technologies to collect information about your use of the Site and other websites.

Children’s Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it no longer identifies you.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

OffGridShelters.com
Email: privacy@offgridshelters.com